When You Place an Order With Us
At Jacket Leather Maker, your order is accepted once full payment has been successfully received. After payment, you’ll receive a confirmation email — this means your order is officially accepted, and a contract between you and Jacket Leather Maker is in place.
If We Ever Need to Decline an Order
In rare situations, we may need to cancel an order. This may happen if:
• The item is out of stock
• We’re unable to ship to your address
• A product was listed with an incorrect price
If cancellation occurs, we will notify you immediately and issue a full refund within 30 days. No additional compensation can be offered, but we always aim to resolve such situations quickly and transparently.
Pricing
• All prices are displayed in USD, unless otherwise shown for your region.
• Shipping fees may vary depending on your country.
• If you pay in another currency, final totals may differ slightly due to exchange rates.
Changing Your Mind (Cancellation Policy)
You may cancel your order within 7 working days of placing it — no explanation required. Simply contact us in writing (email accepted).
• If the order has already shipped, please do not open the package; return it to us at your own cost.
• Custom-made or personalized items can only be returned if there is a defect or an error on our end.
Refunds are processed within 30 days after the cancellation is confirmed or once the returned item is received and inspected. If an item is damaged, used, or returned incorrectly, necessary restoration costs may be deducted.
Delivery Details (Multi-Country Shipping)
Jacket Leather Maker ships to multiple regions, including:
• USA
• UK
• Canada
• Australia
• All European countries
Please ensure your shipping address is correct at checkout. Orders usually ship within a few days and typically arrive within 30 days, depending on your location. Once an order is delivered, responsibility for the item transfers to you.
Fraud Prevention
To protect our customers and store security:
• We may use your information for anti-fraud checks.
• Limited data may be shared with trusted verification partners.
• All checks comply with data protection laws.
We never check your credit score and never store your card details.
How to Contact Us
For questions, updates, or support, reach out to us:
Email: jacketleathermaker@gmail.com
Phone: +1 307 3815236
We aim to respond as quickly as possible. Important announcements may also be posted on our website.